Returns & Refunds


At Tomsey we are proud of the fact we only sell products that have been carefully selected and tested for overall quality.

Every customer has a statutory 14 day right to cancel and return their order from the day it was received, for any reason.

However, because we are so confident in our products, and we want you to be 100% satisfied with your purchase, we offer 365 days to return your product. You can return your items for any reason whatsoever, or just no reason at all.

You can return an item after the statutory 14 days, provided the item has not been used (as far as is reasonably possible) and is still in its original, intact packaging.

Reasonable return postage costs will be refunded if the item is found to be faulty.
The buyer is responsible for packaging the item(s) in a suitable manner.

We recommend using a tracked service for the return of goods as we cannot take responsibility for goods lost during delivery.

Goods are refunded within a maximum of 5 days of receipt.

To return and item please simply contact us here with your order number.